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Super Agency & Agency Service
This is a payment service extended to MTN MoMo and Airtel Money agents and subscribers for purposes of buying float for their operating tills.
Available services and support at NCBA Bank Agent points
- Cash deposit facilitates the real-time acquisition of floats.
- Simplified management of MTN MoMo & Airtel Money wallet funds.
NCBA Cash Deposit Machine
This is a collection solution that allows cash intensive institutions to deposit cash to their respective accounts at NCBA Bank directly from their premises.
Features
- Real-time credit of cash to your NCBA Bank account.
- Simple, convenient & secure way of banking cash.
- Accepts deposits in multiple currencies.
- Cash verification & ability to reject counterfeit notes.
- Easy monitoring and reconciliation of transactions.
Direct Debits
Recover money due for bills or services rendered directly from your customers that bank with NCBA and other resident banks.
Features
- Payer could authorise payments from a bank account of amounts which are variable by time and or amount.
- For payments that are subject to changes in amount, a variable Authority is available thereby avoiding the need to issue new instructions whenever amounts change.
- Offers the ability to manage and control cash flow.
- The elimination of cheques and reduction of non-reconciled payments using standing orders.
National Collections Service
Our collections partnerships with Centenary Bank and Post Bank allow you to deposit through more than 110 branches countrywide. Customised and co-branded deposit slips can be arranged for you for free.
Agency Banking
A banking agent is a retail or postal outlet contracted by a financial institution to process clients’ transactions. At NCBA Bank, we believe that where there’s a shop, there should be a bank.
Available services and support at NCBA Bank Agent points
- Agent float check.
- Instant cash deposits are offered for free.
- Agent to Agent float transfer.
- MTN float purchase.
- Improved customer service.
- Improved satisfaction.
- Convenience & accessibility to customers & non-customers (24/7).
- Real-time deposits into your bank account.
- Visibility of the corporate brand.
In-Branch Collections
Get reduced rates on large deposit amounts at any of our branches. Just walk into any of the NCBA branches that make up our wide network countrywide.
Features
- Offers customised collection services for high volume payments.
- Operational costs are reduced for customers with high volume cash payments.
- Offers simplified reconciliation inputs for high volume payment collections.
- Creation of customised deposit slips that cater to customer-specific requirements.
Cash in Transit
Get a tailor-made C.I.T collection structure to suit your business needs. We have the experience to ensure an efficient and secure transit system for you.
Supported Cash in Transit alternatives:
- Ad Hoc C.I.T
- Milk-Run C.I.T
- Periodic C.I.T Run
NSSF Collections
Conveniently make your NSSF payments through our Internet banking and in-branch services.
Features
- Real-time validation of payment details before payment is done.
- Near real-time entry update upon successful transaction processing.
- Confirmation notifications sent to customers upon payment.
- Convenient and secure.
Statutory Collections
Conveniently make your Uganda Revenue Authority Domestic Tax and Customs Tax payments through our Internet banking and in-branch services.
Features
- Real-time validation of payment details with URA before payment is done.
- Near real-time entry update with URA upon successful transaction processing.
- Confirmation notifications sent to customers by URA upon payment.
- Convenient and secure.
Auto Collect Solutions
This service provides your customers with the means to pay for their biller or utility payments via our channels.
Features:
- Real-time update of transactions ensuring auto-reconciliation.
- Instant recognition or allocation of payment.
- Transactions capture the required payment details.
- Several modules are available to make payments: Online Banking, Mobile Banking, cash, mobile money or in-house cheque deposit at a branch.
- Receipting upon payment and immediate access to service.
- Less reliance on Contact Centre or relationship manager for transaction details.
See supported utility payments include
Capability to maintain multiple viewers, inputters, supervisors & authorizers for the roles below;
- Viewers: Able to download statements in CSV & PDF formats for reconciliation purposes.
- Inputters: Only able to initiate transactions (viewers & inputters cannot approve transactions).
- Supervisors: Verify & check transactions before they are forwarded to the approver’s queue.
- Authorizers: Approve & release payments in line with the prevailing account mandate.
Getting you over that cash crunch
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