AWARDS AND ACCOLADES
Awards and Accolades
Our commitment to excellence has earned NCBA industry recognition across banking, innovation, and customer service. These awards reflect our dedication to delivering exceptional financial solutions and driving positive impact across Africa.
Top 25 Most Influential CEOs impacting Business
John Gachora
Business Daily Monthly Magazine
Best Bank
Corporate Governance
Institute of Corporate Governance Uganda
Winner
Private Sector Legal Department of the Year
Nairobi Legal Awards
Winner
Best Customer Experience Strategy
Institute of Customer Experience
Gold Seal Certificate in Gender Equality
Prime Minister’s Gender Monitoring Office (Rwanda)
Best Digital Bank in Tanzania
Global Banking and Finance Review
Winner
Best Customer Service Week Innovation
Institute of Customer Experience
Sustainability Signatories
UN Global Compact
Winner Company Secretary of the Year
The Institute of Certified Public Secretaries
85th most valuable brand in Africa
Brand Finance
NCBA Group
Top 10 Most Valuable Kenyan Brands
Brand Finance
NCBA Kenya
Best Performing Thematic Campaign
Mdundo Awards
NCBA Kenya
Innovation and Excellence Awards 2024
International Centre for Strategic Alliances(ICSA)
NCBA Kenya
Customer Satisfaction Survey Release
KBA
NCBA Kenya
Customer Satisfaction Survey Release
2nd place, Overall winner
NCBA Kenya
Best Bank in Customer Experience (East Africa)
Africa Bank 4.0 Awards 2024
NCBA Group
Best Bank In Corporate Compliance(East Africa)
Africa Bank 4.0 Awards 2024
NCBA Group
Customer Experience Africa Awards (CXA)
Finalist in the Innovation Awards Category.
NCBA Group
Customer Experience Africa Awards
VUKA Group
NCBA Group
Banking on Women Awards
KENCTAD
NCBA Group
Certificate of Appreciation
LSK President’s Golf Tournament
NCBA Group
The Evolution of Customer Experience AI Innovations Shaping Tomorrow’s CX (XEBO.AI)
AI Innovations Shaping Tomorrow's CX
NCBA Group
Sustainable Finance
Kenya Green Building Society (KGBS)
NCBA Group
Global SME Finance Awards
Global SME Finance Forum Conference Awards 2024 – IFC International Finance Corporation.
NCBA Group
Most Influential Digital Banker Award
BII Global – Africa Fintech Forum
NCBA Group
ICX Awards
First Runners Up - Best Customer Experience Strategy
NCBA Kenya
ICX Awards
First Runners Up - Best Internal Customer Experience
NCBA Kenya
ICX Awards
CX Warrior of the Year Award - Bilha Maina
NCBA Kenya
Africa`s Top Consolidated Banking Groups
The Africa Report
NCBA Group
The Next 100 Global Awards 2024- Banking Group
Global Banking & Finance Award
NCBA Group
3rd Place, Best in Sustainable Finance
Sustainable Finance Awards
NCBA Group
Golden Seal for Workplace Mental Health
mHub
NCBA Rwanda
Excellence in IT Adoption
CIO Awards Goldmark Recognition
NCBA Kenya
Best Mergers & Acquisition Strategy
2024 Economic Empowerment Awards
NCBA Group
Campaign of the Year- Twende Mbele
13th Marketing World Awards
NCBA Kenya
Best Bank in Customer Experience
13th Marketing World Awards
NCBA Kenya
Marketing Woman of the Year-Nelly Wainaina
13th Marketing World Awards
NCBA Group
Marketing Woman of the Year-Nelly Wainaina
13th Marketing World Awards
NCBA Group
Marketing Innovation Champions
Marketing Society of Kenya
NCBA Group
Best ESG Initiative of the Year
5th Annual HR Awards
NCBA Group
Runners Up H Director of the Year-Monicah Kihia
5th Annual HR Awards
NCBA Group
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